stuck headphone plug

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stuck headphone plug

Hey guys,

I just received a brand new Macbook Pro Retina 13" (late 2013) yesterday. Today the jack for my headphones broke inside of the port (the ones I got with my Iphone) ... The port did seem a little bit tight. What can I do? I have no sound what so ever on my Macbook; the internal speakers aren't even showing?

For your information, I bought the macbook directly from apple through the website.

Thanks!

MacBook Pro (Retina, 13-inch, Late 2013), OS X Mavericks (10.9.1)

Posted on Feb 13, 2014 1:01 PM

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Answer 1

Gynthe Author

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Feb 13, 2014 1:06 PM in response to Gynthe

The piece inside of the port is a little pointy? Can I do anything about this? Should I bring it in? Is it covered by my warrenty? I just spend 11.000 DKK (~2.015,00 USD), and I just received it yesterday?

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Answer 2

Gynthe Author

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Feb 13, 2014 1:41 PM in response to Gynthe

I just used boot camp to boot into Windows 8.1. In here my audio works perfectly, but the piece is still stucked inside of the macbook.

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