Iphone5c not recognizing/syncing in itunes.

hi I have just got a new iphone 5c and connected it to itunes but the itunes wont recognize my phone, my computer has but usually with my old iphone 4 it synced automatic but with this phone nothing happens..please help.

iPhone 5c, iOS 7.0.4

Posted on Feb 13, 2014 12:42 PM

Reply
1 reply

Feb 15, 2014 2:28 PM in response to welshreddragon

Hi welshreddragon,


Thanks for visiting Apple Support Communities.


If your iPhone is not recognized by iTunes, try these steps on your Mac or PC first:


iOS: Device not recognized in iTunes for Mac OS X

http://support.apple.com/kb/ts1591


iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538


You may also find the steps in this article helpful:


iOS: Troubleshooting USB-related alerts when syncing

http://support.apple.com/kb/TS5254


Best,


Jeremy

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone5c not recognizing/syncing in itunes.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.