Q: Iphone5c not recognizing/syncing in itunes.

hi I have just got a new iphone 5c and connected it to itunes but the itunes wont recognize my phone, my computer has but usually with my old iphone 4 it synced automatic but with this phone nothing happens..please help.

iPhone 5c, iOS 7.0.4

Posted on Feb 13, 2014 12:42 PM

I have this question too

Q: Iphone5c not recognizing/syncing in itunes.

All replies

Helpful answers

by jeremy_v,

jeremy_v Feb 15, 2014 2:28 PM in response to welshreddragon
Community Specialists

Feb 15, 2014 2:28 PM in response to welshreddragon

Hi welshreddragon,

Thanks for visiting Apple Support Communities.

If your iPhone is not recognized by iTunes, try these steps on your Mac or PC first:

iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591

iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

You may also find the steps in this article helpful:

iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254

Best,

Jeremy
Reply options

Link to this post

Q: Iphone5c not recognizing/syncing in itunes.

All replies Helpful answers

by jeremy_v,

All replies

Helpful answers