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itunes on windows 7 pc not responding

What can I do about itunes on windows 7 pc not responding?

Windows 7

Posted on Feb 13, 2014 2:56 PM

Reply
2 replies

Feb 15, 2014 11:57 AM in response to whitsend3

Hello whitesend3,


It sounds like you are opening iTunes and it is immediately becoming unresponsive. I recommend the troubleshooting in the article named:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues

http://support.apple.com/kb/ts1717


Start with this section, and then the additional troubleshooting in the article if you need it:

Start iTunes in Safe Mode

Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.

  1. Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
  2. Click Continue.
  3. See if the issue you're experiencing persists in Safe Mode.

If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.


Thank you for using Apple Support Communities.

All the very best,

Sterling

itunes on windows 7 pc not responding

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