Jafar1978

Q: Can't send emil

Please help me find the answers and reset the secret to my

J_a_20022001@yahoo.com

Posted on Feb 13, 2014 2:07 PM

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Q: Can't send emil

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  • by King_Penguin,Solvedanswer

    King_Penguin King_Penguin Feb 14, 2014 4:39 AM in response to Jafar1978
    Level 10 (134,019 points)
    iTunes
    Feb 14, 2014 4:39 AM in response to Jafar1978

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312

     

    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use