iCloud backup restore
Ughhh, according to the blurb here on the site, I should see a "restore tab" when setting up a new 5s but, it doesn't appear?
TIA
User profile for user:
sterling r
User level:
Community Specialist
Hello Stage4survivor,
It sounds like you are not seeing a restore tab in iTunes after getting a new one and you would like to restore from an iCloud backup. If you have any pictures taken on the new phone, I recommend importing them to your computer, as well as anything else you may have put on it.
To restore your device follow these instructions from the article named:
iCloud: Restore your iOS device from iCloud
https://support.apple.com/kb/ph12521
Restore from an iCloud backup
- On your iOS device, go to Settings > General > Software Update. If a newer version of iOS is available, follow the onscreen instructions to download and install it.You must update your device to the latest version of iOS to make sure you can restore from a recent backup of another device, such as a lost or broken device.
- Make sure you have a recent backup to restore from.Go to Settings > iCloud > Storage & Backup, then look at the bottom of the screen for the message Last Backup, followed by the date of the latest backup.For information about backing up manually now, see Back up your iOS device to iCloud. If you don’t see a backup you expected to be there, see the Apple Support article iCloud: Troubleshooting restoring an iCloud backup.
- Go to Settings > General > Reset, then tap “Erase all content and settings.”
- In the Setup Assistant, proceed to “Set up your device,” tap Restore from a Backup, then sign in to iCloud.
- Proceed to “Choose backup,” then choose from a list of available backups in iCloud.
When you are going through the setup process, the screen where you choose to set up the phone as new, or restore from either iTunes or iCloud backup file looks like this:
From: iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/ht4137
Choose Restore from iCloud backup, and you will be given a choice of up to 3 backups to restore from similar to this:
From: iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/ts4036
Thank you for using Apple Support Communities.
All the best,
Sterling