HT201400: If you can’t connect to the iTunes Store

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Longhorn_Ruler
Level 1 (0 points)

Q: unable to connect to iTunes

I am able to connect to the internet on my iPad but when I try to download an app it says unable to connect to iTunes. I don't know what the problem is. Please help

iPad, iOS 7.0.4

Posted on Feb 13, 2014 9:46 PM

by Diavonex,Solvedanswer
Diavonex Diavonex
Level 9 (66,670 points)
A:

Try reset iPad

 

 

Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears

 

 

Note: Data will not be affected.

Posted on Feb 13, 2014 9:48 PM

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Longhorn_Ruler

Q: unable to connect to iTunes

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