I was using my ipad air when the screen turned black. I assumed it needed to be charged (the bluetooth drains the battery very quickly), but the device will not charge - I've tried both the charger and my computer. Still black after 3 days.
iMac, iOS 5.0.1
Have you tried a soft-reset to see if that gets it to boot up ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo will hopefully appear - you won't lose any content, it's the iPad equivalent of a reboot.
YES! We tried this originally but the reboot didn't happen. Finally worked today after a couple of tries - thanks!
Happy to have the iPad back!!
hi, what is the solution? Pls help....
Press the Power key and Home button together. Keep both presses for approximately 10 secs or till you see the Apple logo. This should fix the problem.
I tried it, but still no work. Any other solution?
Is ur iPad charged. Sometimes completely drained iPad doesnt even show the charging indicator.
TRy keeping ur iPad connected to charger for 2-3 hrs atleast.
After that try the reboot method explained above.
if it still fails, it maybe a display issue which may get fixed if you do a recovery (if at all its a software issue).
IN that case try doing a recovery of the firmware as per below url.
NOTE THAT THIS WILL ERASE EVERYTHING ON IPAD So DO AT THAT RISK.
If you do not have backup then take it to Apple care. They may figure out a way to take backup and check.
Recovery Ipad :
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Hi, thanks for reply.
After tried it, my iPad had no respon when connect to itunes on pc, still remained turn off even execute force start (Power + home button).
Hmmmm not sure it seems some hardware screen problem.
Check with apple care maybe. there is an online chat option with apple care. Try that.
ipad air screen turned black and now i cannot charge it or turn it on
