Farhad NAS.

Q: i have an iphone 5S but i can't download apple apps like pages free

I had bought an iphone 5S and i registered it on apple.com. Now whenever I want to download Apple's apps like Pages, the itunes needs to money transfer and it doesn't free for me to download them by itunes.

What should I do to resolve my problem with itunes?

iPhone 5s, iOS 7.0.4, itunes v.11.1.4 on Windows 7 OS

Posted on Feb 14, 2014 5:46 AM

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Q: i have an iphone 5S but i can't download apple apps like pages free

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  • by King_Penguin,

    King_Penguin King_Penguin Feb 14, 2014 5:51 AM in response to Farhad NAS.
    Level 10 (134,217 points)
    iTunes
    Feb 14, 2014 5:51 AM in response to Farhad NAS.

    You are logged into the same account on your phone as you activated the phone with ? If you then try tapping on your id at the bottom of the Featured tab in the App Store app and log out of the account and then log back in and see if they then show as free in the store.

  • by Limnos,

    Limnos Limnos Feb 14, 2014 5:54 AM in response to Farhad NAS.
    Level 9 (54,321 points)
    Mac OS X
    Feb 14, 2014 5:54 AM in response to Farhad NAS.

    Are you sure it is actually going to charge you money?  Is it asking for billing information?  Asking for billing information is not unusual even for free apps because it's a way to verify you qualify for using the iTunes Store in your country.  The apps are still free.

  • by Farhad NAS.,

    Farhad NAS. Farhad NAS. Feb 14, 2014 5:55 AM in response to King_Penguin
    Level 1 (0 points)
    Feb 14, 2014 5:55 AM in response to King_Penguin

    on my iphone 5s app store they are free, but on my pc in itunes store they are not.

  • by King_Penguin,

    King_Penguin King_Penguin Feb 14, 2014 5:57 AM in response to Farhad NAS.
    Level 10 (134,217 points)
    iTunes
    Feb 14, 2014 5:57 AM in response to Farhad NAS.

    You will need to download them on your phone - you can then connect your phone and do File > Devices > Transfer Purchases to copy them over to your computer's iTunes library so that you can take a backup copy of them.

  • by Farhad NAS.,

    Farhad NAS. Farhad NAS. Feb 14, 2014 5:58 AM in response to Limnos
    Level 1 (0 points)
    Feb 14, 2014 5:58 AM in response to Limnos

    yes i am sure it costs money, because itunes asking money transfer information.

  • by Farhad NAS.,

    Farhad NAS. Farhad NAS. Feb 14, 2014 6:10 AM in response to King_Penguin
    Level 1 (0 points)
    Feb 14, 2014 6:10 AM in response to King_Penguin

    tnx for your solution, i guess the way you said. But I want to solve my itunes problem.

    If anybody knows how to solve itunes store problem on PC please help me.

  • by King_Penguin,

    King_Penguin King_Penguin Feb 14, 2014 6:19 AM in response to Farhad NAS.
    Level 10 (134,217 points)
    iTunes
    Feb 14, 2014 6:19 AM in response to Farhad NAS.

    What problem are you having on your PC's iTunes ? If you are referring to them not showing as free then as far as I know they won't, they will only show as free on devices that are on iOS 7 that were activated after 1st September 2013

     

    From http://support.apple.com/kb/HT5913 :

     

    The first time you launch the App Store in iOS 7 on your qualifying new or factory-refurbished iOS device, you'll be offered iPhoto, iMovie, Pages, Numbers, and Keynote for free in addition to other free software from Apple.

    When you tap Download All and sign in with your Apple ID, the apps will download to your device and appear in your account. If you tap Not Now when you see the offer, you can locate the apps in the App Store and download them one at a time for free. Any apps larger than 100 MB will download only when you're connected to Wi-Fi.