iTunes won't upgrade

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Level 1

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iTunes won't upgrade

My Mac says it's all up to date but when I try to sync my iPhone it then says I can't because iTunes isn't up to date. What can I do to get my iTunes updated?

Mac Pro, Mac OS X (10.5.8)

Posted on Feb 14, 2014 5:59 AM

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Answer 1

Limnos

Level 10

411,253 points

Feb 14, 2014 6:03 AM in response to JPigneri

Your computer's operating system is up to date as far as it goes, it just isn't high enough to meet the requirements of the newest iTunes. You need to upgrade.

Software update, upgrade--what's the difference? - http://support.apple.com/kb/HT1444

Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac". Write down what it says about "version"and report that here. Now continue to "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).

You have an Intel Mac and can upgrade to Snow Leopard, but check system requirements first:

Snow Leopard 10.6 Technical Requirements - http://support.apple.com/kb/SP575

You can buy Snow Leopard at:

Snow Leopard disc source - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard

After installing run the updater to 10.6.8, then upgrade iTunes.

Jan. 2014 post by Kappy on doing all this: https://discussions.apple.com/thread/5816151?answerId=24599931022#24599931022

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Answer 2

JPigneri Author

Level 1

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Feb 14, 2014 1:12 PM in response to Limnos

Here is the info you wanted, I assume I still need to upgrade to Snow Leopard? Which is just fine, happy to do it if that's the easiest and most cost affective 'fix'. Thanks for the help, btw.

Version: Mac OS X 10.5.8

Model Name: iMac

Model Identifier: iMac9,1

Processor Name: Intel Core 2 Duo

Processor Speed: 2.66 GHz

Number Of Processors: 1

Total Number Of Cores: 2

L2 Cache: 6 MB

Memory: 4 GB

Bus Speed: 1.07 GHz

Boot ROM Version: IM91.008D.B08

SMC Version (system): 1.44f0

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Answer 3

Limnos

Level 10

411,253 points

Feb 14, 2014 1:29 PM in response to JPigneri

For $20 it is pretty cost effective. You're clear for Snow Leopard as far as hardware goes. In the long term you could possibly (browse the tabs at the top of this page for Mavericks and supported machines) even go to the current (free) system Mavericks (10.9), but a step at a time. One issue with doing a big jump from 10.5.8 to 10.9 is you may find old software no longer works, so do some research first before you go that far. Snow Leopard lets you run old PPC generation software too but you have to install Rosetta which is on the installer disc.

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