Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Security Questions

I don't remember ever answering security question such as "what was your childhood nick name?" but I am being asked these questions to make a purchase. How do I get these answers to these questions emailed to me?

Posted on Feb 14, 2014 6:14 AM

Reply
1 reply

Feb 14, 2014 6:16 AM in response to Diddy Dave

You can't get their answers emailed to you. From http://support.apple.com/kb/HT5665 :


If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

Security Questions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.