HT203516: Get help creating an iCloud backup

Learn about Get help creating an iCloud backup
steve72852

Q: can't back up iphone 5s to icloud?

Hello, My iphone 5s says I have'nt backed it up in a long time. I have the automatic backup enabled. It says to be 1) Plugged in (where? to a power outlet or computer via USB?), 2) Locked (how?), and connected to wi-fi. I have AT&T Yahoo as provider. I'm using a PC. I don't think the phone is picking up the router. I'm using the USB connection, but the 'back up now' function won't respond. I'm cluless. At the icloud web page there isn't a link to download the latest ver. of icloud control panel. I'm using icloud   3.1.0 and control panel 3.1.0 What I need are exacting step-by -step instructions to do this . Thanks

iPhone 5s, Windows 7

Posted on Feb 14, 2014 8:14 AM