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steve72852

Q: can't back up iphone 5s to icloud?

Hello, My iphone 5s says I have'nt backed it up in a long time. I have the automatic backup enabled. It says to be 1) Plugged in (where? to a power outlet or computer via USB?), 2) Locked (how?), and connected to wi-fi. I have AT&T Yahoo as provider. I'm using a PC. I don't think the phone is picking up the router. I'm using the USB connection, but the 'back up now' function won't respond. I'm cluless. At the icloud web page there isn't a link to download the latest ver. of icloud control panel. I'm using icloud   3.1.0 and control panel 3.1.0 What I need are exacting step-by -step instructions to do this . Thanks

iPhone 5s, Windows 7

Posted on Feb 14, 2014 8:15 AM

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Q: can't back up iphone 5s to icloud?

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  • by QuickTimeKirk,

    QuickTimeKirk QuickTimeKirk Feb 14, 2014 8:27 AM in response to steve72852
    Level 9 (53,161 points)
    Feb 14, 2014 8:27 AM in response to steve72852

    Open iTunes and connect your phone to a USB port on the back of your computer.

    Look for your phone under the "Devices" label on the left side of the iTunes window. In the "Summary" tab you can back the phone up to your computer.

    Backing up to iCloud may require you purchase additional storage.