Install Failed. Installer could not copy the necessary support files

I replaced the hard drive in my MacBook 13ac OS X" late 2009. I am trying to reinstall th OS and applications from th CDs that came with the computer. When I start the computer and try to install the OS, it starts to install, after about 2-3 minutes I get the following message. Install Failed. Mac OS X could not be installed on your computer. The Installer could not copy the necessary support files. Click restart to restart your computer and try installing again. I have done this several times with no luck. Is the CD missing something? Is there another way to do this?

MacBook, Mac OS X (10.6)

Posted on Feb 14, 2014 8:07 AM

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Feb 14, 2014 8:48 AM in response to salem312

Disconnect any attached hard drives.


Boot off the disk and try running Disk Utility Repair Disk and Repair Permissions. If that is successful, try to re-install. If that doesn't work boot off the disk and use Disk Utility to erase and reformat the drive as Mac OS Extended (Journaled).

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Install Failed. Installer could not copy the necessary support files

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