HT200131: Use your Apple Remote with your Apple TV

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Hisatsinam

Q: My apple remote "down" arrow is not working .... help!

The "down" arrow on my apple remote has suddenly stopped working.  Only the up, right and left work so I cannot navigate through my selections for anything and cannot use the remote.  Battery is fine and nothing has spilled on it.  If I cannot get it to work will a new remote be my only option?

Apple TV

Posted on Feb 14, 2014 9:13 AM

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Q: My apple remote "down" arrow is not working .... help!

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  • by Pitsinatsi,

    Pitsinatsi Pitsinatsi Jan 14, 2015 5:12 AM in response to Hisatsinam
    Level 1 (0 points)
    Jan 14, 2015 5:12 AM in response to Hisatsinam

    It would appear that a fair number of users have exactly the same problem.  Mine started last night (13 Jan 2015).  The remote has never been dropped or damaged in anyway, AppleTV only 6 months old.  Given no response from Apple, perhaps a manufacturing fault that they refuse to admit to?