so far my problem is not solved
iPhone 5, iOS 7.0.4
Read my last post on your duplicate thread : https://discussions.apple.com/thread/5900753?answerId=24864766022#24864766022
If you don't have a rescue email address on your account then you will need to contact Support in your country (we are fellow users here on these user-to-user forums)
Saudi Arabia (44) 0844 209 0611*** www.apple.com/sa/support/
i have tried to communicate but no one answers and this number in Britain
The number connects ok and it rings ? If it's not being answered then try contacting support via this page and explain and see how they reply : https://ssl.apple.com/emea/support/itunes/contact.html - account security is normally dealt with over the phone as they need to confirm your id and that it's your account, which is more easily done over a phone line.
what s the order number i dont have
There isn't an order number - either leave it blank, or if it forces you to put something in it then try 0 or similar.
so far my problem is not solved
