janisfromwv

Level 1 (0 points)

Q: Safari quit working. Won't even open up.

My Safari quit working. When I try to open it in Settings...it freezes and still won't open. Can I fix this???

iPhone 4 (8GB), iOS 7.0.4

Posted on Feb 14, 2014 2:42 PM

I have this question too

Q: Safari quit working. Won't even open up.

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Helpful answers

by Allen A,

Allen A Feb 16, 2014 11:07 AM in response to janisfromwv
Community Specialists

Feb 16, 2014 11:07 AM in response to janisfromwv

Hello janisfromwv,

I'd suggest force closing all open apps, then restarting your iPhone as an initial troubleshooting step.

iOS: Understanding multitasking
http://support.apple.com/kb/HT4211

iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430

If Safari still freezes, I'd suggest restoring your iPhone.

iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766

Cheers,
Allen
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