Can't adjust recording level (greyed out) using usb mic interface

I'm trying to record a track using a USB 2 mic interface. It worked yesterday... I've got everything plugged in, I have the USB interface selected as the input source under garageband audio/midi preferences, plugging into the built in direct monitor on the USB device I'm getting audio from both mics. I've tried selecting both the mic's individually as Mono 1 and Mono 2 as well as the Stereo option under input source. I have the record button clicked on the track itself, but when I record there is no audio, the audio from the mic's isn't making it through somehow. The "Recording Level" slider is all the way down, though it as well as the "Automatic Level Control" are greyed out and un-clickable. I'm assuming that is the problem but I can't find a single way to have the recording level become adjustable and stop it's infuriating ineffectual greyishness.


Any help anyone could be would be much appreciated, I'm new to this and have almost no ida what I'm doing. Thank you.


USB device is a Focusrite Scarlet 2i2,

Mics are Shure SM57's, though I can't imagine that making a difference.

MacBook Pro, iOS 7.0.4

Posted on Feb 14, 2014 8:31 PM

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Posted on Feb 14, 2014 9:20 PM

The audio level is controlled on the interface gain knob. Turn it up. If you still can't record the problem may be somewhere else.

5 replies

Mar 3, 2016 4:56 PM in response to isteveus

Thank you so much! Option click. Who knew? Perfect! You saved the day and a huge headache. 😎


My problem was that the volume control on my MacBook Pro's menu bar was greyed out. I couldn't lower the volume or shut it off.


I'm just curious what would cause this to happen. I'm using a late model 2011 and never had an issue with the volume control until today.

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Can't adjust recording level (greyed out) using usb mic interface

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