HT201407: If you can't activate your iPhone
Learn about If you can't activate your iPhone
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Helpful answers
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Feb 15, 2014 5:56 AM in response to Clulessipadgirlby Meg St._Clair,Are you sure it's a WiFi+ Cellular model and not just a WiFi only model? What is the model number of the device? Settings>General>About>Model #.
If you did purchase the WiFi only model, you can either see about returning it or contact your cellular carrier about buying a personal hotspot device (sometimes called a MiFi).
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Feb 15, 2014 8:13 AM in response to Clulessipadgirlby Lyssa,The iPad 2 with Cellular has a black plastic strip across the casing on the back along the top. The WiFi-only model just has the silver back.
If this iPad does not have the black plastic strip, it's the WiFi-only model.
~Lyssa