6 Replies Latest reply: Feb 15, 2014 3:29 PM by etresoft
tomconbcm Level 1 Level 1 (0 points)

HI

 

I am using mac os x version 10.9.1 and am having problems assesing one website. using safari 7.0.1

 

the loading bar in safari gets to half way and just stops. I use to be able to ***** the website but now i cant

 

 

https://www.posturalrestoration.com

 

Iv read through other posts, iv cleared caches etc.

 

i was wondering does anyone have any ideas to help?

 

Thanks

 

Tommy


MacBook Pro, OS X Mavericks (10.9.1)
  • Neville Hillyer Level 4 Level 4 (1,855 points)

    It works on Leopard for me. It has unusual script which may cause difficulties.

     

    On Safari menu select Reset Safari, tick every box and then click Reset button.

     

    Open Network preferences and change the first DNS server to 208.67.222.222

     

    Restart you Mac.

     

    In future avoid using too many tabs and Shut Down your Mac at least once a day.

  • Phil Stokes Level 2 Level 2 (360 points)

    Neville Hillyer wrote:

    Open Network preferences and change the first DNS server to 208.67.222.222

     

     

    Why? There's no need to use OpenDNS servers.

     

    Neville Hillyer wrote:

     

    In future avoid using too many tabs and Shut Down your Mac at least once a day.

     

     

    Why? My Mac runs for weeks without a restart.

     

    @tom

    That site loads fine on 10.9.1, as it should. Try looking at what extensions you've got installed. Disable them one by one, restart Safari and see if the site loads.

  • Neville Hillyer Level 4 Level 4 (1,855 points)

    I used NameBench to test DNS server speed. Google public DNS server was marginally faster than OpenDNS for single items but my experience is that OpenDNS is faster for most modern web pages with multiple items. Both were considerably faster than anything else.

     

    I am afraid that the modern trend of using many tabs and rarely shutting down has two problems. The tabs are very heavy on RAM. This may not be too much of a problem with 5 GB of RAM but it often results in slow downs caused by moving RAM contents on and off disk. Shutting down initiates some housekeeping and clears some caches.

     

    Good point about extensions. I have very few and normally have them turned off.

     

    Speed can be improved by turning off fraudulent sites and RSS and by restricting history to a week.

  • Phil Stokes Level 2 Level 2 (360 points)

    Neville Hillyer wrote:

     

    This may not be too much of a problem with 5 GB of RAM but it often results in slow downs caused by moving RAM contents on and off disk. Shutting down initiates some housekeeping and clears some caches.

     

     

    Mavericks uses memory compression to minimize swaps, but in any case the OP has neither said he has a problem with either speed or that he keeps open multiple browser tabs.

     

    Seems the problem is related to opening one particular page. Chances are something either in extensions or plug-ins is blocking it, or some AV/monitoring software like Little Snitch. There's a few other unlikely possiblitilies I can think of, but without further info its hard to say.

  • Linc Davis Level 10 Level 10 (147,005 points)

    From the Safari menu bar, select

       

    Safari Preferences... Privacy Remove All Website Data

     

    and confirm. Test.

  • etresoft Level 7 Level 7 (25,620 points)

    Have you tried to access this website from a different location? There is quite a bit that goes on behind the scenes to connect you to a website. Some of those behind-the-scene parts of the internet are currently in transition. Other people have no trouble with that website so whatever problem you are having may be related to your ISP rather than Mavericks. You can use OpenDNS instead of your ISP's DNS. That can isolate the problem. If it is DNS, then using OpenDSN will clearly identify and solve the problem. If not, then the problem could be somewhere else within your ISP, perhaps with its IPv6 support. You can check that by trying the website from a different ISP such as an Applestore or other public Wifi location.