Q: black screen on macbook air

Suddenly my screen of my mac book air just went black and the only way I could get it back was to hold the power button down to turn it off and then turn it back on. Why is this happening?

Posted on Feb 15, 2014 7:59 AM

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by dominic23,Helpful

dominic23 Feb 15, 2014 8:30 AM in response to hall
Level 8 (41,536 points)

Mac OS X

Feb 15, 2014 8:30 AM in response to hall

    Reset SMC.     http://support.apple.com/kb/HT3964

    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".

   Power button
   Sleep function

   http://support.apple.com/kb/HT5869
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by Strawb268,Helpful

Strawb268 Feb 15, 2014 9:20 AM in response to hall
Level 4 (1,457 points)

Feb 15, 2014 9:20 AM in response to hall

Try the SMC reset but did you by any chance try to wake it from sleep just after it went dark? If so, see these threads:

https://discussions.apple.com/thread/5118135?start=0&tstart=0

https://discussions.apple.com/thread/5475679?start=0&tstart=0

and several others.
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Q: black screen on macbook air

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by dominic23,★Helpful

by Strawb268,★Helpful

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by dominic23,Helpful

by Strawb268,Helpful