Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I restored my ipod to an old backup and it wont stop asking me to restore it so i cant get any music

I have a 4th gen. ipod touch and the lock button is broken so once a week i have to restore it. i usually have no problem with it but this time i did it the same exact way and it keeps saying 'welcome to your new ipod' and i always restore to an old back up but it wont move on no matter how many times i restore it! SOMEONE PLEASE HELP ME!

iPod touch, iOS 6.1.1

Posted on Feb 15, 2014 10:27 AM

Reply
Question marked as Best reply

Posted on Feb 15, 2014 10:34 AM

Maybe:

Restore loop (being prompted to restore again after a restore successfully completes)

Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .


Next try placing in DFU mode and then restoring.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

n/a for broken buttons

Then try restoring on another computer.

Last, make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

2 replies
Question marked as Best reply

Feb 15, 2014 10:34 AM in response to shannonkelly707

Maybe:

Restore loop (being prompted to restore again after a restore successfully completes)

Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .


Next try placing in DFU mode and then restoring.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

n/a for broken buttons

Then try restoring on another computer.

Last, make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

I restored my ipod to an old backup and it wont stop asking me to restore it so i cant get any music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.