"Trust this Computer?"

Question

Level 1

0 points

"Trust this Computer?"

I keep getting a message that says "Trust this Computer" - even if I respond yes, it does not allow me to connect or sync to my itunes account. I've installed, uninstalled iTunes several time.

Thanks!

iPhone 5, Windows 8

Posted on Feb 15, 2014 11:34 AM

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Answer 1

mario49

Community Specialist

Feb 17, 2014 9:15 AM in response to Litoindc

Hello Litoindc,

Thank you for using Apple Support Communities.

For more information, take a look at:

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

http://support.apple.com/kb/ht1923

1. Remove iTunes and related components from the Control Panel

2. Verify iTunes and related components are completely uninstalled

3. Reinstall iTunes and related components

Have a nice day,

Mario

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Answer 2

Daybrook

Level 1

5 points

Mar 24, 2014 12:22 PM in response to mario49

Not helpful Mario since Litoindc SAID that he has uninstalled iTunes several times. This is such a frustrating problem and I wish I had never bought an iPhone and that I didn't have so much money invested in iTunes.

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Answer 3

Haynes12

Level 1

8 points

Mar 30, 2014 7:21 AM in response to mario49

Tried this many times, myself, doesn't work and still leaves me ****** off. I wish I didn't update in the first place, when iTunes was actually working for me.

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