4 Replies Latest reply: Mar 15, 2014 1:20 PM by Pamela Goldman
SystemG Level 1 Level 1 (0 points)

In app and on website audio not working after recent iOS7 update on my iPad2. Audio works fine on music player and directly on YouTube app, but not imbedded YouTube clips. Some games audio also not working. I installed iOS7 when it was first released and everything was fine. Last night the iPad updated to 7.0.4 and now no audio.

Any ideas?

Thanks,


iPad 2 Wi-Fi, iOS 7.0.4
  • Demo Level 10 Level 10 (82,970 points)

    If you lost sounds for keyboard clicks, games or other apps, and notifications, system sounds may have been muted.

     

    System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.

     

    Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.

     

    If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.

     

    If you have the side switch set to lock screen rotation then the system sound control is in the control center. Swipe up from the bottom of the screen to get to control center . Tap on the bell icon and system sounds will return.

     

    If you have the side switch set to mute system sounds, then the screen lock can be accessed in the same manner as described above.

     

    This support article from Apple explains how the side switch works.

    http://support.apple.com/kb/HT4085

  • SystemG Level 1 Level 1 (0 points)

    Thank you!

    Just the ticket. I had seen the option in general settings > sound, but thought that as I hadn't physically activated it or changed any settings, it wouldn't be it. But strangely it is... Thanks again :)

  • Demo Level 10 Level 10 (82,970 points)

    You're welcome. I'm glad to help.

  • Pamela Goldman Level 1 Level 1 (5 points)

    Hi Demo,

     

    This did not work for me though.  Any guidance?  I have side key to lock rotation and control screen shows un muted.  This all began for me when I originally downloaded OS 7.0.  It has been hit and miss ever since. 

     

    Some times when I have had sound the sound is so poor I have to go to my iphone to listen to something.  Spending time today to figure out the problem.

     

    Thanks in advance