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My iPhone won't connect to my computer

I broke my original iPhone and had to use insurance from my provider to get a restored one. The restored one will not conncet to iTunes or iPhoto, but yet the USB cable is still charging my phone. I have tried to restart my computer and check for updates and everything is fine, however everytime I open iTunes it says it cannot connect because the phone has "timed out."

Posted on Feb 15, 2014 3:31 PM

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Posted on Feb 15, 2014 3:37 PM

Always start with the basics. Connectivity:

Try a different cable.

Try a different USB port on the computer.

Try rebooting the computer.

Try rebooting the iPhone (power off, restart).

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My iPhone won't connect to my computer

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