Invalid Gift Unable to gift an item using iPhone 5s and iPad air, Error Message Invalid Gift. You must enter a valid recipient email address.

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Level 1

5 points

Invalid Gift Unable to gift an item using iPhone 5s and iPad air, Error Message Invalid Gift. You must enter a valid recipient email address.

This has been going on for quite a while. I am able to send/purchase gifts from my iMac however; when I attempt to purchase a gift on my iPhone 5s (iOS 7.0.4) or my iPad Air (iOS 7.0.4 ) i get the following error message:

Invalid Gift

You must enter a valid recipient email address.

This happens no matter what email address I type in. Once this message comes up you can only select "OK". It never let's me finish my purchase.

Any ideas?

iPhone 5s, iOS 7.0.4, Happens on iPad Air

Posted on Feb 15, 2014 3:16 PM

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Answer 1

Machieu

Level 1

84 points

Nov 1, 2014 2:40 PM in response to jphilyaw

This happened to me as well, turns out the error is referring to your email address not the one you're sending it to! If you are using an account with a username that is not an email address it seems to fail, try signing out and logging in with an account that has an email as the username (eg. I have a separate iCloud about which ends @icloud.com and gifting from that works fine.)

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Answer 2

griff w

Level 4

3,622 points

Feb 17, 2014 10:51 AM in response to jphilyaw

Hi there jphilyaw,

You may find the information in the article below helpful.

If you can't redeem your iTunes Gift Card or code

http://support.apple.com/kb/HT6021

-Griff W.

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