The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
How to claim a warranty? I see lots of warranty descriptions but no way to claim them.
iPod touch (5th generation), iOS 7.0.4, Separately bought charger cable
Make a Genius appointment: Genius Appointment and take your device in for diagnosis. If there is a valid warranty claim then they will replace it for you. Be sure to have your sales receipt or other proof of purchase.
in my country they apple service told me that they will repair it but not replace it.. if they repace they will replace refurbish set .. it is in term and agremment??
How do I claim a warranty?
