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Movie17Girl

Q: can't find previously downloaded movie on new computer

Help! I had purchased RED 2 in a blu ray combo pack with Digital Copy. I downloaded the movie to my now dead computer, and it included iTunes Extras. I can only find the extras file in my new computer with my id. How do I get my previously purchased goods back?

Mac mini, iOS 7.0.4

Posted on Feb 15, 2014 5:23 PM

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Q: can't find previously downloaded movie on new computer

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  • by King_Penguin,

    King_Penguin King_Penguin Feb 16, 2014 12:45 AM in response to Movie17Girl
    Level 10 (133,616 points)
    iTunes
    Feb 16, 2014 12:45 AM in response to Movie17Girl

    Whether you can redownload the film depends upon what country that you are in, whether the film is still in your country's store, and whether the studio allows redownloading. Does it show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage for redownloading ? If not, and if the film is still in your country's store, then is it hidden : http://support.apple.com/kb/HT4919 ?

     

    If you can't redownload it then you will need to copy it from your backup of your downloads/library that you should be keeping and maintaining.