HT203343: Resolve printer issues on your Mac

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Shawn_68
Level 1 (0 points)

Q: Trouble printing using Airport Express.

I have 2 MacBooks and a Canon MP140 printer. I have been able to print with my printer plugged into airport express until the other day. Now, both macbooks show the printer offline. Help!

I have tried deleting the printer and then adding it back, no luck. Any idea's???

MacBook

Posted on Feb 15, 2014 7:06 PM

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Shawn_68

Q: Trouble printing using Airport Express.

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  • by Eric Root,

    Eric Root Eric Root Feb 16, 2014 8:49 AM in response to Shawn_68
    Level 9 (70,224 points)
    iTunes
    Feb 16, 2014 8:49 AM in response to Shawn_68

    Try resetting the printing system.

     

    Reset Printing System

     

    Ping printer: If you have the printers IP address open Terminal applications/Utilities and at the prompt type: ping {printerIP}. You will get a reply or failure.

     

    Have you shut down and restarted the printer? Hook it up directly to make sure it is working.

  • by Shawn_68,

    Shawn_68 Shawn_68 Feb 18, 2014 7:30 PM in response to Eric Root
    Level 1 (0 points)
    Feb 18, 2014 7:30 PM in response to Eric Root

    I had already tried resetting the printing system. That did not work. My printer wont have an IP address, its not a wifi printer. I had been printing via airport express (the printer is plugged into airport express). I tried restarting the printer and that did not work. I hooked the printer directly to the laptop and it works fine. I still need help!