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iphone 4 will not power on

I recently purchased a) Smarttalk iPhone 4. After the initial charge and subsequent battery drain I cannot get the phone to power back on or tell if its even getting acharged..is there a way of turning the phone back on that I'm overlooking..please help as this is my first apple product.

iPhone 4, not sure

Posted on Feb 15, 2014 8:09 PM

Reply
1 reply

Feb 18, 2014 1:29 PM in response to oliviarocks2012

Hi oliviarocks2012,


The article below may be able to help you with this. Please read the entire article, but I've sumarized the main points below:


iOS: Not responding or does not turn on

http://support.apple.com/kb/ts3281


If there is no video or if the screen remains black, verify that the device has enough charge to turn on:

  1. Ensure that it's connected to the USB Power Adapter supplied with the device.
  2. Let charge for at least twenty minutes, then see if it starts normally.
  3. If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.

If the screen displays a red battery icon, continue charging the device until the battery is fully charged.



Cheers,



- Judy

iphone 4 will not power on

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