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Can't remember security answers, don't have a rescue email and I can't contact apple!

Ok so I've just put some store credit on my account and when I go to purchase something on my new ipad it pops up that I have to answer my security questions, unfortunately what I thought were my answers are not working and it's threatening to lock me out of my account, now I come on here to see if I can reset them but it says I need a rescue email which I had not provided and I don't remember being asked to provide it, the only way to get through to add one by the looks of it is to answer security questions. I have been trying to contact apple but with no response via the phone number I was given on the apple support after going through the process of putting my problem through, is there an email address that I might be able to get a response from?

iPad, iOS 7.0.4

Posted on Feb 15, 2014 9:10 PM

Reply
1 reply

Feb 16, 2014 12:28 AM in response to Jessay

What country are you in, and what number have you been using ? You should be able to contact iTunes Support / Apple in the country where you are and your iTunes account are via this page : http://support.apple.com/kb/HT5699


When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

Can't remember security answers, don't have a rescue email and I can't contact apple!

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