Joe from Iowa

Q: Network shares in Windows 7: What am I doing wrong?

I bought the extreme 6th gen and it's working rather well however I'm running into issues trying to map network share in windows.

 

I have a Seagate Slim 500gb bus powered external drive hooked up to the USB port on the back of extreme. There are 2 partitions both formatted for hfs, one for time machine and one for copying files.

 

While in mountain lion, the share works fine. I've run time machine several times and it seems all is good. However under windows it's a different story. I will map a share, I.e. \\devicename\partitionname and then it will prompt for login details. I have a device password setup, so it's the name I gave the APE and the password. However I will almost always get an error saying that "x: refers to a location that is no longer available" error.

 

However, if I update the APE then the network share operates fine after it restarts. Also, if I unplug the drive then plug it back in after getting the error that seems to fix it as well,

 

Under osx there are no issues, so I don't know why this is happening under windows only, either my desktop or laptop. Login and workgroup credentials are correct.

 

So is this a drive issue? Does the APE not like bus powered USB drives? Perhaps my Seagate slim is going to sleep and won't wake up unless I restart the APE. Can this be confirmed because I'm having a heck of time looking up this issue anywhere else, but surely I can be the only one running into this. Thanks.

Posted on Feb 15, 2014 9:24 PM

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Q: Network shares in Windows 7: What am I doing wrong?

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  • by Joe from Iowa,

    Joe from Iowa Joe from Iowa Feb 18, 2014 10:44 PM in response to Joe from Iowa
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    Feb 18, 2014 10:44 PM in response to Joe from Iowa

    Bump... Come on, I can't  be the only one running into this issue?

  • by LaPastenague,

    LaPastenague LaPastenague Feb 18, 2014 10:58 PM in response to Joe from Iowa
    Level 9 (52,825 points)
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    Feb 18, 2014 10:58 PM in response to Joe from Iowa

    Try loading the windows version of the airport utility into the win7 computer.. that loads a couple of very important extras.. a disk agent and bonjour for windows which helps windows find apple resources.

     

    As with many of these things.. apple do have a technical article.. well hidden from the masses.

     

    http://support.apple.com/kb/HT1331

  • by Joe from Iowa,

    Joe from Iowa Joe from Iowa Feb 18, 2014 11:23 PM in response to LaPastenague
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    Feb 18, 2014 11:23 PM in response to LaPastenague

    That was one of the hairstyle things I did, made no diffence. With or without the software loaded I'm getting the same erratic behavior. Like I said when I disconnect and reconnect the drive it works, if I restart/update the APE it works. Wat I'd like to know if this is is a drive issue, i.e. Certain drives going to sleep and APE not being able to wake the drive up when accessed.

  • by Joe from Iowa,

    Joe from Iowa Joe from Iowa Feb 18, 2014 11:26 PM in response to Joe from Iowa
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    Feb 18, 2014 11:26 PM in response to Joe from Iowa

    Edit: apparently ios7 on my ipad air thinks "first thing I tried" equals "hairstyle". Thanks autocorrect!

  • by LaPastenague,

    LaPastenague LaPastenague Feb 19, 2014 1:03 AM in response to Joe from Iowa
    Level 9 (52,825 points)
    Wireless
    Feb 19, 2014 1:03 AM in response to Joe from Iowa

    I am not sure what the last post means..

     

    If the drive sleeps and cannot be woken up by the request for files, it is unsuitable.

     

    Replace with another drive. .not a self powered one.

     

    Or you can try a powered hub  to unload the power problem from the AE.. they have never been great with USB drives that are self powered. Although the gen6 should have more than adequate power available.