Ted1324

Level 1 (0 points)

Q: TV Season Problem

I purchased a How I Met Your Mother Season 9 season pass on itunes on my ipod but only the first 13 episodes appear in the store or in the purchased section. They also won't appear on my macbook air. There are 24 episodes.but only 13 appear. Any ideas?

iOS 7.0.4

Posted on Feb 16, 2014 2:01 AM

I have this question too

Q: TV Season Problem

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Helpful answers

by norm123,

norm123 Feb 18, 2014 9:48 AM in response to Ted1324
Community Specialists

Feb 18, 2014 9:48 AM in response to Ted1324

Hello Ted1324

You should be able see them and download them on all your devices. Check to make sure for your MacBook Air that you are authorized and have Show iTunes in the Cloud Purchases checked in iTunes Preferences. If you are unable to get them, report the issue to the iTunes Store.

iTunes Store: Download options when purchasing TV seasons, Season Passes, Multi-Passes, movie bundles, music box sets, or individual movies or TV episodes
http://support.apple.com/kb/HT5731

Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933

Regards,
-Norm G.
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