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PSB109

Q: My messages on iPhone 5s won't sync to my new iPad air.

My messages on iPhone 5s won't sync to my new iPad air.

iPhone 5s, iOS 7.0.4

Posted on Feb 16, 2014 5:57 AM

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Q: My messages on iPhone 5s won't sync to my new iPad air.

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  • Helpful answers

  • by Meg St._Clair,Helpful

    Meg St._Clair Meg St._Clair Feb 16, 2014 6:04 AM in response to PSB109
    Level 9 (59,251 points)
    iPhone
    Feb 16, 2014 6:04 AM in response to PSB109

    The only messages that will sync are iMessages.

     

    Sign out of iMessages on both devices. Sign back in on your iPhone. Wait for the activation to finish. Then, using the same Apple ID, sign back in on your iPad.

  • by PSB109,

    PSB109 PSB109 Feb 16, 2014 7:10 AM in response to Meg St._Clair
    Level 1 (0 points)
    Feb 16, 2014 7:10 AM in response to Meg St._Clair

    Ok, thank you. I did that step and my phone number now appears checked on both devices. However messages are still not syncing.

  • by face247,

    face247 face247 Feb 16, 2014 7:12 AM in response to PSB109
    Level 1 (44 points)
    Feb 16, 2014 7:12 AM in response to PSB109

    When you state syncing, are you talking about previously recieved messages?

  • by PSB109,

    PSB109 PSB109 Feb 16, 2014 7:17 AM in response to face247
    Level 1 (0 points)
    Feb 16, 2014 7:17 AM in response to face247

    New messages ...they are not appearing on iPad. I am getting new messages on my iPhone but still not showing up on iPad...

  • by face247,

    face247 face247 Feb 16, 2014 7:30 AM in response to PSB109
    Level 1 (44 points)
    Feb 16, 2014 7:30 AM in response to PSB109

    Hmmm, ok and you verified that your phone number is checked to be recieved at both devices, can you try to send yourself a message from the ipad to your phone number and verify that your phone recieves it. Also it should show up on your ipad. If that doesn't work, try sending it to what ever apple ID you are signed in with to see if it shows up on the ipad or not.

  • by PSB109,

    PSB109 PSB109 Feb 16, 2014 1:10 PM in response to face247
    Level 1 (0 points)
    Feb 16, 2014 1:10 PM in response to face247

    Ok. I tried sending a text message from my iPad to iPhone (cell number) and that worked. However, it only shows 'delivered' under the test message; I did not rec'v that same test message on my iPad.

     

    Then I tried sending another text message to my Apple ID (which is my gmail email address) and I got that text message on my iPad but it wasn't delivered to my iPhone.  

     

    I'm wondering do I need to have both the phone number and email address checked under '> You can be reached by iMessage at:' ? Currently, only my phone number is checked on both devices.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Feb 16, 2014 1:59 PM in response to PSB109
    Level 9 (59,251 points)
    iPhone
    Feb 16, 2014 1:59 PM in response to PSB109

    There's certainly not reason not to have both checked.

  • by PSB109,

    PSB109 PSB109 Feb 18, 2014 5:44 PM in response to PSB109
    Level 1 (0 points)
    Feb 18, 2014 5:44 PM in response to PSB109

    I have both check but still not syncing w/ iPad.

  • by casehendricks,

    casehendricks casehendricks May 26, 2014 9:51 PM in response to PSB109
    Level 1 (0 points)
    May 26, 2014 9:51 PM in response to PSB109

    I'm having the exact same problem. How did you end up fixing it?

  • by helifreak,

    helifreak helifreak May 26, 2014 10:56 PM in response to casehendricks
    Level 1 (10 points)
    May 26, 2014 10:56 PM in response to casehendricks

    Yup, same problem here as well. Has worked fine for the last 3 years then updated mini retina and 4s and now no more synced messages.... Very frustrating indeed!

     

    Does anybody know how to fix this???.?

  • by Dancer1003,

    Dancer1003 Dancer1003 May 29, 2014 7:39 PM in response to helifreak
    Level 1 (4 points)
    iPhone
    May 29, 2014 7:39 PM in response to helifreak

    Just got a new iPad Air and am having the same problem. I always received the same messages on both my iPhone 5 and iPads 2 and 3 (one personal, one work) without reconfiguring/doing anything to the settings. We got new iPad Air devices at work yesterday, but I'm not receiving messages on mine. Hoping someone can figure it out.

  • by helifreak,

    helifreak helifreak May 29, 2014 8:23 PM in response to Dancer1003
    Level 1 (10 points)
    May 29, 2014 8:23 PM in response to Dancer1003

    I opened both devices and went -Settings-Messages-Send and receive-2 addresses and then made sure everything was the same. It turns out they weren't the same for some reason after the updates....all's good now. Good luck.

    J.

  • by Bri8402,

    Bri8402 Bri8402 Jul 19, 2015 9:39 PM in response to helifreak
    Level 1 (0 points)
    Jul 19, 2015 9:39 PM in response to helifreak

    Thank you so much! This worked for me! It was very frustrating not to get my calls/text messages to my ipad. I had recently upgraded to the 6plus and was going crazy that they were not syncing.