HT203796: iCloud: iCloud Control Panel setup cannot be started

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hilarotem

Q: install the ICloud control panel

error in icloud install.PNG

 

I'm getting the following error when trying to install the icloud control panel: ":" error when installing microsoft.VC80.CRT, type="win 32", version="8.0.5072

followed by a request  to approch the help center...(see attached picture).

 

Any resolution? thanks Dave

iPad 2 Wi-Fi, Windows 7

Posted on Feb 16, 2014 6:17 AM

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Q: install the ICloud control panel

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  • by b noir,

    b noir b noir Feb 16, 2014 9:52 AM in response to hilarotem
    Level 9 (72,129 points)
    Feb 16, 2014 9:52 AM in response to hilarotem

    These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the application installation trouble cleaned up en passant.

     

    Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing the iCloud control panel again. Does it go through this time for you?

     

    If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.)

  • by hilarotem,

    hilarotem hilarotem Feb 16, 2014 10:55 PM in response to b noir
    Level 1 (0 points)
    Feb 16, 2014 10:55 PM in response to b noir

    b noir hi,

         Indeed the windows update caused problems as you expected and reflectively the icloud control panel still causing probelms at installation.

         Attached bellow a picture with the error codes. I have tried to trubleshoot those errors in the web but didn't find any solution that have realy worked.....

     

    error in windows update.PNG

     

    Thanks for all the help

  • by b noir,

    b noir b noir Feb 17, 2014 11:36 AM in response to hilarotem
    Level 9 (72,129 points)
    Feb 17, 2014 11:36 AM in response to hilarotem

    error in windows update.PNG

     

    Thanks for the screenshot ... unfortunately, the 643s can cover quite a wide range of sins.

     

    Doublechecking. Have you tried the fixit from the following Microsoft document?

     

    http://support.microsoft.com/mats/windows_update/