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How to remove FBI virus?

Safari has been blocked by the FBI virus. How can this be removed?

MacBook Air, OS X Mountain Lion (10.8.3)

Posted on Feb 16, 2014 6:25 AM

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Question marked as Best reply

Posted on Feb 16, 2014 6:49 AM

Force Quit .


Press command + option + esc keys together at the same time.


Wait.


When Force Quit window appears, select Safari, if not already.

Press Force Quit button at the bottom of the window.

Wait.


Application will quit.


If this does not help, press the power button for 7 or more seconds.


Computer will shut down.


Restart the computer.


Hold Shift key down and launch Safari.


best.

4 replies
Question marked as Best reply

Feb 16, 2014 6:49 AM in response to CrabCatcher

Force Quit .


Press command + option + esc keys together at the same time.


Wait.


When Force Quit window appears, select Safari, if not already.

Press Force Quit button at the bottom of the window.

Wait.


Application will quit.


If this does not help, press the power button for 7 or more seconds.


Computer will shut down.


Restart the computer.


Hold Shift key down and launch Safari.


best.

Feb 16, 2014 8:23 AM in response to CrabCatcher

It's not a virus. It's a JavaScript scam that only affects your web browser, and only temporarily.


Some of those scam pages can be dismissed very easily. Press command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.

From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security

and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.

Close the malicious window or tab.

Re-enable JavaScript and close the preferences dialog.

If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. From the menu bar, select

Safari Preferences... Privacy Remove All Website Data

to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

May 29, 2014 3:15 PM in response to Linc Davis

Hey all, just experienced this scam take over a browser window on my Google Chrome.

I can't remember if I closed the window manually or using command + w and I was wondering if it makes a difference.

A little pop-up came up after, and I clicked the "Leave this page" button. Cleared all history on both Chrome and Safari and disabled Java on Safari.

My browser wasn't actually blocked and nothing was in my Downloads folder.

Just making sure that it won't come back to bite me in the butt.

Don't usually follow through so thoroughly, but I have my final graduate school paper due in 48 hours so I'm just making sure my macbook isn't going to spontaneously combust on me!

How to remove FBI virus?

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