HT201269: Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch

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cirias
Level 1 (0 points)

Q: how do I get the encrypt iPhone backup password? I'm trying to restore my phone and its asking me enter the password to to unlock your iPhone backup

how do i get the encrypt iphone backup password??

iPhone 4S, iOS 7.0.4

Posted on Feb 16, 2014 8:59 AM

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cirias

Q: how do I get the encrypt iPhone backup password? I'm trying to restore my phone and its asking me enter the password to to unlock ... more

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  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Feb 16, 2014 9:00 AM in response to cirias
    Level 5 (7,636 points)
    Feb 16, 2014 9:00 AM in response to cirias

    You remember it, or find where you wrote it down somewhere.  You were the one that encrypted your iTune sbackup and created a password.  There is no way that any of us, or anyone at Apple, will know your password.

  • by wjosten,

    wjosten wjosten Feb 16, 2014 9:10 AM in response to cirias
    Level 10 (94,634 points)
    iPhone
    Feb 16, 2014 9:10 AM in response to cirias

    Tips here:

     

    http://support.apple.com/kb/TS5162

     

    If the backup you're trying to restore from is encrypted, you will not be able to use that backup if you can't remember the encrypted backup passcode.

     

    If on a Mac, & you elected to save the passcode to your Keychain, you can recover the passcode from your Keychain. Otherwise, your backup data is unrecoverable.

     

    While you can continue to sync/backup, if you can't remember it & want to remove it, you'll have to delete your existing backups, & restore your phone as a new device. Your data will be unrecoverable.

     

    You delete your existing backups here: iTunes>Preferences>Devices.