HT203905: Why can’t I select None when I edit my Apple ID payment information?
Learn about Why can’t I select None when I edit my Apple ID payment information?
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Helpful answers
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Feb 16, 2014 11:55 AM in response to Amandini.chby roaminggnome,Contact itunes support and ask them to remove the balance
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Feb 16, 2014 1:20 PM in response to Amandini.chby pmweu,You will have to contact iTunes Support to see if the balance can be removed. If not, you may have to add a debit/credit card to the account and buy something more than the store credit balance thats currently on your account. Since you wouldnt have enough store credit to pay for the item , it will take from your debit /credit card on account. Therefore, leaving your account balance 0.00