1 Reply Latest reply: Feb 18, 2014 11:32 AM by sterling r
FallingIsLikeThis Level 1 Level 1 (0 points)

When I open up an AOL email and use Safari's "export as pdf," it is only exporting half of the email to pdf format. I had no problem with exporting the full email before. Can anyone help with this?


OS X Mavericks (10.9.1)
  • sterling r Community Specialists Community Specialists (5,190 points)

    Hello FallingIsLikeThis,

     

    It sounds like you are unable to export an email from your AOL inbox page in Safari all of a sudden. I recommend troubleshooting Safari for issues with any possible 3rd party plug ins that may be installed with this article:

    Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
    http://support.apple.com/kb/ts3230

     

    If the issue persists, I would next try resetting Safari with this article:

    Safari 6 (OS X Mountain Lion): Reset Safari

    http://support.apple.com/kb/ph11914

     

    Thank you for using Apple Support Communities.

    All the very best,

    Sterling