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Helpful answers
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Feb 18, 2014 3:32 PM in response to BlueLady751by sterling r,Hello Kristi,
It sounds like you have credits on your account but you are prompted to enter your credit card info. This is normal, to cover any charges that may go beyond the credits in your account.
Order of iTunes billing methods
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.
From: iTunes Store: How iTunes Store purchases are billed
You may be able to set your payment method to None in your billing info:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Change your payment information on a Mac or PC
- Click to open your account in iTunes (you may need to sign in with your Apple ID), or follow these steps:
- From the Account Information page, click Edit to the right of Payment Type.

You can see the payment methods that the iTunes Store accepts in the Payment Type section. If you want to remove the payment method, select None in the Payment Type section. See what to do if None isn't showing or you can't select it. - Change your information and click Done.
Thank you for using Apple Support Communities.
Regards,
Sterling


