HT201352: Get the latest version of iTunes
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Feb 18, 2014 11:41 AM in response to al57by sterling r,Hey there al57,
It sounds like you are unable to successfully restore your iPad, and are gettign this error message 4005. I recommend the troubleshooting from the article named:
iOS: Restore errors 4005, 4013, and 4014
http://support.apple.com/kb/TS5314
- Install the latest version of iTunes.
- Restart your computer.
- Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
- Restore using another USB cable.
- Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.
Thank you for using Apple Support Communities.
All the best,
Sterling
