my ipod shuffel wont work its a fifth gen and all it does when i turn it on is show a red light once then nothing
please help me
iPod shuffle, 5th gen
please help me
iPod shuffle, 5th gen
Hello Manuel,
Thank you for the details of the issue you are experiencing with your iPod shuffle. I recommend reviewing the following steps for the issue you described:
The 5 Rs: Reset, Retry, Restart, Reinstall, Restore Remember these five basic suggestions if you have a problem with iPod shuffle. Try these steps one at a time until the problem is resolved. If one of the following doesn’t help, read on for solutions to specific problems.
- Reset iPod shuffle by turning it off, waiting 10 seconds, and then turning it back on again.
- Retry with a different USB 2.0 port if you cannot see iPod shuffle in iTunes.
- Restart your computer, and make sure you have the latest software updates installed.
- Reinstall iTunes software from the latest version on the web.
- Restore iPod shuffle. See Updating and restoring iPod shuffle software on page 26.
You can find this on page 24 of the iPod shuffle User Guide:
http://manuals.info.apple.com/MANUALS/1000/MA1550/en_US/iPod_shuffle_4thgen_User _Guide.pdf
Thank you for using Apple Support Communities.
Best,
Sheila M.
Hello Manuel,
Thank you for the details of the issue you are experiencing with your iPod shuffle. I recommend reviewing the following steps for the issue you described:
The 5 Rs: Reset, Retry, Restart, Reinstall, Restore Remember these five basic suggestions if you have a problem with iPod shuffle. Try these steps one at a time until the problem is resolved. If one of the following doesn’t help, read on for solutions to specific problems.
- Reset iPod shuffle by turning it off, waiting 10 seconds, and then turning it back on again.
- Retry with a different USB 2.0 port if you cannot see iPod shuffle in iTunes.
- Restart your computer, and make sure you have the latest software updates installed.
- Reinstall iTunes software from the latest version on the web.
- Restore iPod shuffle. See Updating and restoring iPod shuffle software on page 26.
You can find this on page 24 of the iPod shuffle User Guide:
http://manuals.info.apple.com/MANUALS/1000/MA1550/en_US/iPod_shuffle_4thgen_User _Guide.pdf
Thank you for using Apple Support Communities.
Best,
Sheila M.
my ipod shuffel wont work its a fifth gen and all it does when i turn it on is show a red light once then nothing