iPOD 5TH GEN WONT CONNECT TO WiFi!

I did almost everything to fix this problem

Restart Internet.

Restart iPod.

Restore iPod.

and forgeting the network and reconnecting.

nothing seems to be working! </3

PLEASE HELP!


Version: 7.0.4 (11B554a)

iPod touch, iOS 7.0.4

Posted on Feb 17, 2014 12:19 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2014 2:07 AM

Does the iOS device connect to other networks?

Does the iOS device see the network? I think yes

Any error messages?

Do other devices now connect?

Did the iOS device connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router. I think you did this

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device. Not clear what restore you did


If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

8 replies
Question marked as Top-ranking reply

Feb 17, 2014 2:07 AM in response to Beef_Stew18

Does the iOS device connect to other networks?

Does the iOS device see the network? I think yes

Any error messages?

Do other devices now connect?

Did the iOS device connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router. I think you did this

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device. Not clear what restore you did


If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

Jul 1, 2014 7:37 AM in response to _ashlynjayde_

- Try connecting to another network. Like McDonald's or Starbucks

- Restore to factory setting/new iPod if you have not done so already.

If you successfully restored (went through all steps without error) to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.

Make an appointment at the Genius Bar of an Apple store..

Apple Retail Store - Genius Bar

Jul 8, 2016 9:00 AM in response to Eels653

Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.

Does the iOS device see the network?

Any error messages?

Do other devices now connect?

Did the iOS device connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

https://support.apple.com/en-us/HT204051

- iOS: Recommended settings for Wi-Fi routers and access points

https://support.apple.com/en-us/HT202068

- Restore from backup. See:

iOS: How to back up

https://support.apple.com/en-us/HT204184

- Restore to factory settings/new iOS device.

If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

https://www.apple.com/retail/geniusbar/

Jul 1, 2014 5:07 AM in response to lllaass

I have the same problem,! </3 DX


Does the iOS device connect to other networks? Not sure.

Does the iOS device see the network? I think yes Yes

Any error messages? No

Do other devices now connect? Yes

Did the iOS device connect before? Yes

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears. Tried it

- Power off and then back on your router. I think you did this Tried it

.- Reset network settings: Settings>General>Reset>Reset Network Settings Tried it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPOD 5TH GEN WONT CONNECT TO WiFi!

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