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I can't remember my Apple Security questions, and I have £37 on My Account

Unfortunately, I have no rescue Email either, which *****, and I'm not getting a new account because I have £37 on my current one. I have no idea what my security question answers are.

Posted on Feb 17, 2014 2:37 AM

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1 reply

Feb 17, 2014 2:43 AM in response to iWithered

If you don't have a rescue email address (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

I can't remember my Apple Security questions, and I have £37 on My Account

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