1 Reply Latest reply: Feb 19, 2014 10:05 AM by pedro d
Karenan Level 1 Level 1 (0 points)

As the title mentions, everytime I connect Ipod does not appear in Itunes neither as an inside disk.


I tried everything, from updating, uninstall itunes, able the usb port for computer to recognize but still doesn't work.

Everytime it connects a message shows up by: "Itunes detects that there is a device but can not be recognize properly"


Is there a way to fix it with out reseting all my music? Don't want to loose all my music.


In advance many thanks, for any helpful suggestions.


Best Regards.




PS: This is an Ipod 5th Generation.