HT201270: Update your carrier settings on your iPhone or iPad
Learn about Update your carrier settings on your iPhone or iPad
-
All replies
-
Helpful answers
-
Feb 17, 2014 8:26 AM in response to Ronald Whiteby AmishCake,I just tried it and it worked for me. Can't say why it's not working for you.
-
Oct 7, 2014 10:00 AM in response to Ronald Whiteby carnton,I have this problem also. I have an iPhone 5c; well both my wife and I have iPhones 5c and we are having the same problem. She doesn't use her phone to send text messages to online accounts just to her friends so she doesn't encounter the problem that I am but I checked her phone and she has the same problem on her phone. I can receive text message from some online account; most specifically from my Gmail account but I cannot receive text messages from either my AOL or Paypal accounts. I've took my iPhone to the Sprint store where I purchased it without any results. I called both Sprint and Apple still without any resolution. I called both Paypal and AOL and they could not offer any good advice or fix the problem. Everyone seem to be referring to someone else like the carrier or the manufacturer.
I went online to check my settings on my online MySprint account and saw no problem there. If I cannot get any help from this online community my next step will be to take it to an Apple Store and then contact the manufacturer and try to have them exchange it for a new iPhone. So far this seem to be point to a manufacturer defect.
My iPhone specs are:
iPhone 5c
ios 8.0.2
carrier: Sprint 17.1
Model: ME567LL/A
Serial Number: FCDN60C4FFHM