1 Reply Latest reply: Feb 17, 2014 7:34 AM by King_Penguin
nfcurry Level 1 Level 1 (0 points)

I am trying to use money already on my account from a voucher I redeemed some time ago.  When I try to purchase it is asking for billing info i.e. credit card or debit card.  Is this normal? And will it take the money from that card or the money redeemed?


iPod shuffle
  • King_Penguin Level 10 Level 10 (108,580 points)

    As long as you are buying the album for yourself (i.e. not gifting) then your balance should be used up first - from http://support.apple.com/kb/HT5582 :

     

    When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.

     

    Asking for credit card details is a way of confirming that you are able to use that country's store e.g. you aren't trying to use a different country's store.

     

    Card details can also be required depending upon how the account was created e.g. if the instructions on this page weren't used when creating the account then card details will need to be entered before it can be used to buy any item : http://support.apple.com/kb/HT2534