HT204266: Use the App Store on your iOS devices, Apple TV, or computer

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slalo1132

Q: I forgot questions to use the gift card's credit

Hi~How are doing today?

Today has vivid sun shine

I have issue with my gift card's credit

I wanted to buy items with gift card

but I forgot my security question' answers and

I haven't used a security email also

How could I buy items??

 

please send me any information

I really want to buy items on App Store

 

<Email Edited By Host>

MacBook Air, iOS 6.0.2

Posted on Feb 17, 2014 7:50 AM

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Q: I forgot questions to use the gift card's credit

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  • by King_Penguin,

    King_Penguin King_Penguin Feb 17, 2014 7:50 AM in response to slalo1132
    Level 10 (135,085 points)
    iTunes
    Feb 17, 2014 7:50 AM in response to slalo1132

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).

     

    If you don't have a rescue email address on your account (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312