2 Replies Latest reply: Mar 9, 2014 11:37 PM by nickolasfrom
ventg99 Level 1 Level 1 (0 points)

My airport utility does not find my base station after the scan. What should I do?


iMac, Mac OS X (10.6.8)
  • Bob Timmons Level 10 Level 10 (92,275 points)

    We are going to need more information from you in order to understand the issue and develop a plan to troubleshoot the issue.

     

    Are you using OS X (10.6.8) as you indicate?

     

    Which version of the AirPort Base Station do you have?

     

    What troubleshooting steps have you already performed?

  • nickolasfrom Level 1 Level 1 (0 points)

    I have exact same problem. In case this is helpful:

     

    Running:

    Windows 7

    Airport Utility for Windows 5.6.1

    Airport Extreme 7.6.4

    Issue discovered during scan open  of AU

     

    Search response message:  RESCAN button, Airport Utility was unable to find any Airport wirelesss devices.

     

    Tried: restarted computer, router, modem. Tried "Configure Other > Choose Base Station:  10.0.1; Password: Public, OK> Scan>Error: "Airport Utility was unable to find your Airport wireless device after restarting"