Teije
Level 1 (0 points)

Q: Web page loads forever...

When I connect to wifi it says it has a connection but when I try to open safari it loads forever...

MacBook Pro, OS X Mavericks (10.9.1)

Posted on Feb 17, 2014 10:56 AM

by poikkeus1,Solvedanswer
poikkeus1 poikkeus1
Level 4 (1,577 points)
Wireless
A:

When do the problems happen? Morning, afternoon, evening, all the time?

Do you use a router? Which one, and how is it configured?

Have you had this problem before? When?

Have you ever had a clear signal? Under what condiition?

Does it happen only with only Safari, or with other browsers?

 

I still need answers to all of these questions.

Posted on Feb 17, 2014 11:44 AM

Close
Teije

Q: Web page loads forever...

  • All replies
  • Helpful answers

  • by poikkeus1,

    poikkeus1 poikkeus1 Feb 17, 2014 11:22 AM in response to Teije
    Level 4 (1,577 points)
    Wireless
    Feb 17, 2014 11:22 AM in response to Teije

    You might curse me for saying this, but you need to provide lots more information.

     

    When do the problems happen? Do you use a router? What kind do you use? Has this happened before? When, and under what conditions? Is it a range problem? Does the problem happen when you're using other browsers? How long does it take to load?

  • by Teije,Helpful

    Teije Teije Feb 17, 2014 11:42 AM in response to poikkeus1
    Level 1 (0 points)
    Feb 17, 2014 11:42 AM in response to poikkeus1

    the problems always happen, I can connect with internet with my Ethernet cable but not with my wifi

    the web page loads like 15 minutes and than there is a notification that there is no internet connection available..

  • by poikkeus1,Solvedanswer

    poikkeus1 poikkeus1 Feb 17, 2014 11:44 AM in response to Teije
    Level 4 (1,577 points)
    Wireless
    Feb 17, 2014 11:44 AM in response to Teije

    When do the problems happen? Morning, afternoon, evening, all the time?

    Do you use a router? Which one, and how is it configured?

    Have you had this problem before? When?

    Have you ever had a clear signal? Under what condiition?

    Does it happen only with only Safari, or with other browsers?

     

    I still need answers to all of these questions.

  • by Teije,

    Teije Teije Feb 17, 2014 12:00 PM in response to poikkeus1
    Level 1 (0 points)
    Feb 17, 2014 12:00 PM in response to poikkeus1

    They happen all the time, and yes I do use a router but the wifi does work on all the other devices; iphone, ipad, other macbook, imac, pc etc

    This problem started like 2 months ago and before that, I never had a problem like this

    It happens with all browsers and mail and everything

     

    p.s. I'm sorry I marked everything as helpfull and "solved my question", didn't mean to

  • by poikkeus1,Helpful

    poikkeus1 poikkeus1 Feb 17, 2014 1:03 PM in response to Teije
    Level 4 (1,577 points)
    Wireless
    Feb 17, 2014 1:03 PM in response to Teije

    What brand of router do you use? Have you updated? Do you know then the problem started? Did this happen after a software update?

    Is the wifi change depending on how close or far from the router?

     

    We've confirmed it's a wifi issue, that the issue is isolated to your MacBook Pro. The last two questions should clinch what the problem is.

  • by Teije,

    Teije Teije Feb 17, 2014 1:13 PM in response to poikkeus1
    Level 1 (0 points)
    Feb 17, 2014 1:13 PM in response to poikkeus1

    It doesn't matter how close I am to the router

    I use "Ubee" and I didn't update anything except for OSX Mavericks but I don't know excactly when the problem started...

  • by poikkeus1,

    poikkeus1 poikkeus1 Feb 17, 2014 1:21 PM in response to Teije
    Level 4 (1,577 points)
    Wireless
    Feb 17, 2014 1:21 PM in response to Teije

    I have several options, though your further investigation will determine the problem:

     

     

    Changing your router number most time works & it's all you have to do.

     

     

     

    System Preferences>Network

    Click the Assist Me button.

    In the next window that pops up, click the Diagnostic button & do the necessary.

     

    See KB Articles:  http://support.apple.com/kb/HT1401AirPort troubleshooting guide

     

    http://support.apple.com/kb/HT2712 Using network locations in Mac OS X

     

    Manually provided DNS server addresses are higher priority than DHCP's

     

    http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, andtroubleshooting

     

    ============================

     

    Also, run the Airport Utility app which is located inside the Utilities folder.

     

    =====================

     

    If using a  Linksys router, contact LinkSys Customer Supportand/or post in their forums.

     

    If using Apple's Airport, please re-post over in one of theAirPort Forums.