HT201419: Get help with Mail on your iPhone, iPad, and iPod touch

Learn about Get help with Mail on your iPhone, iPad, and iPod touch

bmw57

Level 1 (0 points)

Q: when trying to open email it crashes

when trying to open email the iPhone 5S crashes. I deleted and re-added all email account and it still crashes.

Posted on Feb 17, 2014 12:16 PM

I have this question too

Q: when trying to open email it crashes

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Helpful answers

by Allen A,

Allen A Feb 19, 2014 11:26 AM in response to bmw57
Community Specialists

Feb 19, 2014 11:26 AM in response to bmw57
Hello bmw57,

I would recommend the following steps in order to get Mail to behave.

Additional Information
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Force the app to close.
Restart your device.
Update your iOS device.
iOS: Understanding multitasking
http://support.apple.com/kb/HT4211

Cheers,
Allen
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